Platform-blind by design.
An adapter core means the same returns experience runs on whatever powers your store. Connect once — the dataset and the dashboard stay identical.
OAuth · GraphQL · customer-account extension
SOAP · WS auth · store credit + coupons
REST app ecosystem
REST + webhooks
REST
REST
On the roadmap
Webhook + script-tag button
Connected in three steps.
Connect
Install the app or drop in an API key. ResReturn maps your orders, products, and variants automatically.
Sync
Idempotent, HMAC-signed webhooks keep returns, inventory, and credit in lockstep — no manual reconciliation.
Resolve
The same returns experience runs on top, whatever powers your checkout. One portal, one dataset.
Plays nicely with your other tools.
Carriers & labels
Payments & credit
Comms & CX
A clean REST API and webhooks.
Build a fully custom returns flow on our headless core. The draft-return state machine is agent-friendly, with HATEOAS links and OAuth 2.1 + PKCE.
- REST + idempotency keys
- HMAC-signed webhooks with retry + DLQ
- OpenAPI spec & typed SDK
{
"order_id": "2048",
"line": { "sku": "knit-navy-m" },
"reason": "FIT_TOO_SMALL_SHOULDER",
"resolution": "EXCHANGE",
"exchange_size": "L"
}