Instant credit: paying out before the parcel is back
The gap between a shopper dropping a parcel and your warehouse receiving it can be a week. Making them wait for credit during that window is where re-purchase intent quietly dies.
First-scan, not first-receipt
Instant credit fires the moment a carrier scans the return label — not when it lands in your warehouse. The shopper gets spendable credit immediately, and most re-shop within minutes.
Doing it without the fraud tax
The risk is obvious: what if the parcel never arrives? The answer is a risk score and automatic clawback.
- Velocity, amount, and pattern checks gate eligibility
- Risky returns route to review instead of instant payout
- Non-arrival triggers automatic clawback
The result: a 22% lift in re-spend rate, with fraud exposure bounded by a threshold you control.
See it on your own returns.
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